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1, If the goods isn't received within Our on-time delivery, we will refund you. 2, If you haven't received your goods or if there is any problem when you receive the goods, please contact us first, please don't open dispute directly, if we can not solve the problemfor you, then you can open dispute. We will be highly appriciated. 3, It's the buyer's duty to clear cutoms and pay for import duties, taxes or charges, please pay attention to the tracking information closely and clear customs as soon as you can to avoid any delay in shipment. 4, When you place the order, please make sure your name, address, phone number are correct. |
1, If the products have some problem, please send a picture or video on youtube or on Aliexpress to show the problem. Seller will offer partial or full refund according to the proof provided by the buyer. 2, If the products has not been used and you want to return it, please send it back in 7 days or we will assume that the products have been used. |
Q: How can I get a discount? A: The prices showed in our store are the best price we could offer. It's the cheapest price you can get. However, if your order quantity is more than 10pcs(total quantity for one order), you may contact us before payment, we can probably save some shipping cost for you. For very big orders, of course we will offer some discount. Please follow below process to get the discount. 1. Make an order first, do not pay immediately. 2. Leave us a message to tell us the quantity and shipping method you want. 3. We will change the amount for you as soon as possible. 4. Send the payment. Q: What can I do if I haven't received the parcel for a long time? A: If the tracking information shows left China mainland or Hong Kong,but no information on your local post office website, the parcel now is on the way to your country, or arrived at your country but no updated information received from your local post office yet, please be patient to wait. If the protection time is less than 10 days but you still haven't got the parcel, please contact us, we will extend the protection time for you and try to find the reason for delay and try to solve and tell you the latest information we got. |
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).Cool Discount BATFOX Outdoor Cycling helmet Men Women Ultralight Bike Helmet EPS Insect Net Lights helmet protone 2017 mtb bicycle helmets